Disclaimer & Terms

Last updated: January 2025

Disclaimer

Cellphone Plug is an independent device buyer and is not affiliated with, endorsed by, or partnered with Apple Inc., Samsung Electronics, Google LLC, or any other manufacturer or carrier referenced on this website.

All prices listed on this website are estimates based on current market conditions and are subject to change without notice. Final purchase prices are determined after in-person inspection of the device and may differ from online estimates. Cellphone Plug reserves the right to adjust, decline, or cancel any transaction at its sole discretion.

Device condition grades (A+, A, B, C, Cracked) are assigned by Cellphone Plug staff based on our internal grading criteria. Our grading assessment is final and binding for any offer made.

Cellphone Plug is not responsible for any data loss, privacy breaches, or damages arising from the sale of a device. Sellers are solely responsible for backing up their data, performing a factory reset, and removing all accounts (including iCloud, Google, Samsung accounts) prior to the transaction.

Terms of Service

1. Eligibility

You must be at least 18 years of age and a legal resident of the United States to sell devices to Cellphone Plug. You must provide a valid, government-issued photo ID at the time of sale. Cellphone Plug reserves the right to refuse service to anyone.

2. Ownership & Title

By selling a device to Cellphone Plug, you represent and warrant that you are the lawful owner of the device and have the legal right to sell it. You represent that the device is not stolen, lost, under a lease agreement, subject to an insurance claim, or encumbered by any third-party claim. Providing false information is a criminal offense under Texas Penal Code § 31.03 (Theft) and § 32.32 (False Statement to Obtain Property).

3. Accurate Information

All information you provide — including your name, address, identification number, and device details — must be accurate and truthful. Misrepresentation of any material fact may result in cancellation of the transaction, recovery of the device, and/or referral to law enforcement.

4. Price Adjustments

Quoted prices are estimates only. Upon in-person inspection, if the device condition does not match the condition you described, Cellphone Plug may adjust the offer price. You are not obligated to accept a revised offer and may decline and take your device back at no charge.

5. No Returns After Sale

All sales are final. Once payment has been made and the transaction is complete, Cellphone Plug does not offer returns or buybacks of sold devices. Please ensure you are satisfied with the offer before completing the sale.

6. Prohibited Devices

Cellphone Plug will not purchase devices that are iCloud locked, MDM (Mobile Device Management) locked, reported lost or stolen, under a carrier payment plan, or obtained through fraudulent means. Attempting to sell such a device is a criminal offense and will be reported to law enforcement.

7. Record Keeping

Cellphone Plug is required by Texas law (Texas Occupations Code Chapter 1956 — Secondhand Dealers) to collect and retain seller identification information for all purchases. This information may be shared with law enforcement upon request. A mandatory hold period may apply to certain transactions per local ordinance.

8. Limitation of Liability

Cellphone Plug's total liability for any claim arising out of a transaction shall not exceed the purchase price paid for the device in question. Cellphone Plug is not liable for indirect, incidental, or consequential damages of any kind.

9. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the state or federal courts located in Tarrant County, Texas.

Seller Agreement

This agreement is presented to and signed by sellers at the time of transaction. It is provided here for reference.

By completing a sale with Cellphone Plug, the seller agrees to the following:

1.

I am the lawful owner of the device(s) I am selling, and I have the full right and authority to transfer ownership.

2.

The device(s) I am selling are not stolen, lost, under a device payment plan (DPP/EIP), subject to an insurance claim, iCloud locked, MDM locked, or obtained by fraudulent means.

3.

I have removed all personal data, accounts, and activation locks from the device(s) prior to this transaction. I hold Cellphone Plug harmless for any data remaining on the device.

4.

I understand that Cellphone Plug will record my identifying information (name, address, phone number, ID type and number) as required by Texas Occupations Code § 1956. This information may be provided to law enforcement upon request.

5.

I understand that knowingly selling a stolen, locked, or fraudulently obtained device is a criminal offense under Texas Penal Code § 31.03 (Theft by Receiving) and may result in criminal prosecution.

6.

I accept the offered price as final payment in full for the device(s) described in this transaction and understand all sales are final.

7.

I am 18 years of age or older and have provided a valid government-issued photo ID.

8.

I acknowledge that if the device is later reported stolen or found to be fraudulently obtained, Cellphone Plug may reclaim the device and I may be held liable for restitution of the purchase price.

NOTICE: Making a false statement to obtain property by deception is a criminal offense under Texas law. Any person who sells a device they do not own, or knowingly provides false identification, will be reported to law enforcement and prosecuted to the fullest extent of the law.

Applicable Laws & Regulations

Cellphone Plug operates in compliance with the following laws and regulations:

  • •Texas Occupations Code Chapter 1956 — Regulation of secondhand dealers, including record-keeping and reporting requirements
  • •Texas Penal Code § 31.03 — Theft, including theft by receiving stolen property
  • •Texas Penal Code § 32.32 — False statement to obtain property or credit
  • •18 U.S.C. § 2314 — Transportation of stolen goods across state lines (federal)
  • •Computer Fraud and Abuse Act (18 U.S.C. § 1030) — Unauthorized access to computer systems

Questions about our terms?

Call or text us — we're happy to explain anything before you come in.

817-657-5390